Shipping Info

• Goods will be shipped once payment has been validated.
• As a security measure, we may contact you to process your Credit Card payments manually over the phone when we confirm your address and delivery details.
• All goods in stock will be dispatched within 48 hours of receiving your order (excluding weekends and public holidays). Our target delivery times are:
• North Island: Overnight
• Rural North Island: 1-2 days
• South Island: 2 days
• Rural South Island 3-4 days
• We will advise you if any of your chosen items need to be backordered, and advise you of expected delivery times. 
• Items maybe shipped earlier depending on supply.
• We will e-mail you the tracking code and the courier’s website for ease of tracking so you know exactly where your order is, once it has left our warehouse.
• Please note we are not responsible for loss or damage to goods that are delivered to an incorrectly provided delivery address.
• Cots, furniture and larger items may carry an additional courier cost, we will advise you of these costs before confirming despatch of your order.

New Zealand Delivery

• All orders over $100.00 are freight free within NZ (excluding Great Barrier Island, Waiheke Island, Chatham Islands & Stewart Island), we also reserve the right to change the free shipping and/or shipping price if you live in some other remote or isolated island or location. We will however contact you prior to delivery with the shipping costs to your location.
• For orders under $100.00, delivery fees are $6.00.
• Delivery of goods within New Zealand will generally be by Courier.